Are you ready to start or grow your career in customer service? Concentrix, a global leader in customer engagement services, is hiring Customer Service Representatives in Chennai, India. This is an excellent opportunity for both freshers and experienced professionals looking to join a reputable company.
Job Overview
- Job Title: Customer Service Representative
- Department: Customer Service and Support
- Location: Chennai, India
- Experience: 0 to 3 years
- Employment Type: Full-Time
Are you ready to start or grow your career in customer service? Concentrix, a global leader in customer engagement services, is hiring Customer Service Representatives in Chennai, India. This is an excellent opportunity for both freshers and experienced professionals looking to join a reputable company.
Key Responsibilities
- Handle inbound/outbound calls and Internet interactions as per client requirements.
- Provide customer support and routine problem resolution.
- Ensure delivery meets Key Performance Indicators (KPIs).
- Clarify customer requirements and provide appropriate solutions.
- Maintain a courteous and empathetic approach while interacting with customers.
- Offer additional products/services when applicable.
- Document and track customer interactions accurately.
- Refer inquiries to relevant documentation or senior staff when needed.
Are you ready to start or grow your career in customer service? Concentrix, a global leader in customer engagement services, is hiring Customer Service Representatives in Chennai, India. This is an excellent opportunity for both freshers and experienced professionals looking to join a reputable company.
Role for Content Moderator (if selected)
- Review and moderate user-generated content that may include explicit material.
- Identify violations of community guidelines (e.g., violence, extremism, etc.).
- Evaluate content based on platform policies.
Are you ready to start or grow your career in customer service? Concentrix, a global leader in customer engagement services, is hiring Customer Service Representatives in Chennai, India. This is an excellent opportunity for both freshers and experienced professionals looking to join a reputable company.
Candidate Requirements
- Graduate/Undergraduate in any discipline.
- Strong communication and interpersonal skills.
- PC proficiency and navigation skills.
- Multitasking abilities and attention to detail.
- Willingness to work in rotational shifts.
- Ability to handle repetitive tasks in a high-pressure environment.
Are you ready to start or grow your career in customer service? Concentrix, a global leader in customer engagement services, is hiring Customer Service Representatives in Chennai, India. This is an excellent opportunity for both freshers and experienced professionals looking to join a reputable company.
Why Join Concentrix?
- Work for a globally recognized and inclusive employer.
- Strong learning environment with structured training.
- Opportunities to grow within the organization.
- Supportive and collaborative work culture.
How to Apply
Interested candidates can apply directly via Concentrix careers page. Ensure your resume highlights your communication skills, tech fluency, and adaptability.
Important Notes
- Concentrix is an equal opportunity employer.
- Job requirements may vary by country and comply with local labor laws.